Client Rights Advocacy and Agencies
If you have concerns or complaints regarding your services, please feel free to discuss them with the person providing the service. Your case manager or nurse wants to hear your concerns. You may also speak with their supervisor about your concerns. If you feel that your rights have been violated or need help with any client rights concerns, please contact:
Linda Comito
LifeNet
9708 Skillman Street
Dallas, TX 75243
214-221-5433
North Texas Behavioral Health Authority (NTBHA)
1201 Richardson Drive, Suite 270
Richardson, TX 775080
1-877-653-6363 (Toll Free)
or 214-366-9407
Texas Department of State Health Services [TDSHS]
Substance Abuse Services
P.O. Box 80529
Austin, TX 78708
1-800-832-9623
Department of Assistive and Rehabilitative Services [DARS]
4800 N. Lamar Blvd., 3rd Floor
Austin, Texas 78751
214-328-6353
or 1-800-628-5115 (Inquiry Line)
Advocacy, Inc.
1420 West Mockingbird Lane, Suite 450
Dallas, TX 75247-4932
1-800-880-2884 (voice/TDD)
214-630-0916 (voice/TDD)
National Alliance for the Mentally Ill [NAMI]
Dallas Chapter
214-341-7133
If you want to report abuse, neglect, or exploitation in community mental health facilities
Abuse/Neglect Hotline: 1-800-647-7418
For reporting abuse, neglect, or exploitation of children, the elderly, or people with disabilities
Abuse/Neglect Hotline: 1-800-252-5400
Professional State Boards
If a mental health provider or health care professional (whether they are associated with this agency or not) engages in illegal, unprofessional, or unethical conduct, report it to the appropriate licensing board. If you need assistance reporting your complaints, please ask a staff member or Client Rights Officer for help.
Board of Medical Examiners (Physicians)
1-800-201-9353
Board of Professional Nurse Examiners (Registered Nurses)
1-512-305-7400
Board of Vocational Nurses (LVNs)
1-512-305-8100
Texas State Board of Examiners of Professional Counselors:
(Licensed Professional Counselors, Licensed Marriage and Family Therapists)
1-800-942-5540
Texas State Board of Social Worker Examiners
1-800-232-3162
